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Welcome to Your Banking System Conversion Support Hub

Conversion activities have officially begun!

Thank you for your patience as we move Forward Together.

It is important that our members are adequately prepared for our banking system conversion this July. This site was designed to deliver our members, in real-time, all the information and materials required to prepare for the changes this exciting new system will bring. Use the “Help Topics” navigation or the Search bar to find everything you need to know and prepare for the conversion. We encourage you to visit this site often for news and updates related to the conversion process.

Important Timelines for Conversion

1

FRIDAY, JULY 19: Online and mobile banking will be unavailable after 4 PM . Branches and Member Solutions Centre open regular hours.

2

WEEKEND OF JULY 20/21: Online banking through desktop and mobile web unavailable. Branches and Member Solutions Centre closed.

3

MONDAY, JULY 22: Online banking and mobile web available (goal by 9 AM). Branches closed to complete banking system set up. Member Solutions Centre open at 8 AM. Mobile app unavailable - goal between July 24-26.

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