CRA Direct Deposit

This feature within online banking helps you enroll for Canada Revenue Agency’s (CRA) direct deposit service. In the past, you would have needed to sign up for direct deposit through My Account or by using the MyCRA and MyBenefits CRA apps from your mobile device. Now, this enhanced feature will allow members to quickly designate what account they want their direct deposit to go to, all within CCCU online banking.

About Direct Deposit

Direct deposit is a secure electronic transfer of funds deposited straight into your bank account. It replaces the need for paper cheques and saves on mailing time, so you can get the funds you need when you need it.

Fast: Receive your refund in as little as eight business days when paper returns could take up to eight weeks. Once you provide consent for your banking information to be shared with the CRA, your direct deposit information will be updated the next day.

Convenient: Take comfort in knowing that your payment amount will always be deposited on time directly in your account regardless of bad weather, unforeseen circumstances, or postal disruptions.

Secure: Verify that a payment has been received by checking your bank statement on the account you used to sign up for direct deposit. Plus, direct deposit helps reduce the risk of mail fraud.

CRA Direct Deposit includes payments like:

  • Canada Emergency Response Benefit
  • Income tax refund
  • GST/HST credit and any similar provincial and territorial payments
  • Canada child benefit
  • Canada workers benefit

How to Sign Up

Log into online banking. From the Account Summary page, select Account Services:

From Account Services page, select Set up CRA Direct Deposit:

From the Payment Information page, click Next after reading description of service:

From Set up CRA Direct Deposit page:

  • select account to receive Direct Deposit
  • enter SIN
  • check off authorization tick box
  • click on Privacy Statement to review
  • click Next to complete

The Authorization page displays partially scrambled information to be sent to CRA. Click Submit to complete process:

If there is an error with the SIN, the following message will be displayed:

If the submission is successful, the following message will be displayed:

Updated on May 1, 2020

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